The NetQ System is a powerful yet easy to install, easy to operate system that provides a comprehensive queue management solution packed with large amount of functionality within the system to assist administrator to apply infrastructural control logic in a required environment thereafter improving service level by reducing its customer’s waiting and serving time. Available in either wired or wireless network option, NetQ provide the ease for system designer to plan and configure the system to the best of their application. In addition to the front end system, NetQ also present a comprehensive statistic reports which allow the user to monitor and study the periodical queue behavior of each service, counter staff, call frequency and traffic to make necessary adjustment even from a remote access. Operating on a networked environment, NetQ ideally transmit its data package at a higher speed* resulting in faster communication and respond between NetQ server to Ticket Dispenser, ITK and NetQ Display server.